Are you texting your customers? If not, what are you waiting for?
So many companies are already texting. In fact, 64% of consumers, according to one study, believe that businesses should use texting to interact with customers more than they do now. And 74% report an improved overall impression of businesses that interact with them via text.
Again, what are you waiting for? Customers prefer it. And many businesses are already doing it. The longer you wait, the more behind the curve you’ll get.